AI replies for furniture and home goods sellers.
Furniture DMs are long. "Dimensions?" "Delivery cost to Hamilton?" "Is the wood solid or veneer?" Botique answers every standard question with real data from your listings, and sends a quote with pickup or delivery priced in — so the customer commits while they're still on your page.
Where DMs break down
- Every piece has a different dimension — copy-pasting from a spec sheet is slow.
- Delivery pricing depends on suburb and piece size — manual quoting kills the sale.
- Customers ghost when replies take more than an hour.
What Botique replies
“What are the dimensions of the oak dining table?”
The oak dining table is 180cm L × 90cm W × 75cm H, seats 6. $850. Want a delivery quote?
“Can you deliver to Hamilton?”
Yes — Hamilton delivery is $120 for the dining table. Pickup from our Auckland warehouse is free. Which would you prefer?
“Is the coffee table solid timber?”
Yes, the Tui coffee table is solid rimu, hand-finished. $320, one in stock. Want me to reserve it?
Why it fits a furniture & home business
- ✓Spec fields stored per-item so the bot answers dimension questions without your input.
- ✓Delivery pricing logic configurable — zone-based or flat rate.
- ✓Reservation-style holds so a committed buyer locks the piece while they arrange transport.
Frequently asked questions
How does the bot answer dimension and material questions?
It pulls from the description field on each item. Write "180cm L × 90cm W × 75cm H, seats 6, solid oak" in the description and the bot quotes those exact specs in replies. Detailed item descriptions equal accurate replies.
Can it handle delivery quotes by suburb?
Yes if you configure it. Either as an FAQ ("Delivery to Auckland CBD: $80; Hamilton: $150; Wellington: $250") or as service items in your catalog. Botique does not have a built-in distance calculator, but the FAQ-grounded approach handles most real-world delivery pricing.
Can a customer reserve a piece while they arrange transport?
Yes. Every order sits at "pending payment" until paid. The item is reserved against that order for a configurable window (default 3-5 days), and the bot stops offering it to other buyers. If payment does not arrive in time, a daily cron auto-cancels and the piece goes back on sale.
Does Botique work for one-off, second-hand furniture pieces?
Yes. Set stock to 1 and the bot offers the piece once. The moment a reservation is made, the bot stops offering it, so two parallel buyers never both walk away thinking they got the table.
No credit card required.