The Messenger logs view gained a proper search box and a status filter. If the AI ever replied in a way that looked wrong, sellers can find the exact conversation by customer name, message content, or status (handled, handed-off, errored) without paging through the timeline.
What's new
- Free-text search across customer name and message content.
- Status filter — narrow to errored, handed-off, or successfully completed conversations.
- Results update instantly as the filter changes.
Why it matters
Trust in the AI assistant depends on being able to audit what it said. Without fast lookup, sellers either ignored the logs (bad) or spent time scrolling (waste). This closes that loop.